Last updated: July 2026
Introduction
Welcome to Roof Replacement Costs UK.
At Roof Replacement Costs UK, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, how we use it and when it may be shared.
Our website helps homeowners across the United Kingdom learn more about roof replacement costs and connect with roofing contractors who can provide quotations for their project. When you use our website, request a quotation or contact us, you trust us with your information. We take that responsibility seriously and only collect information that is necessary to provide our services.
We aim to be open and transparent about how your information is handled. Please take a few minutes to read this Privacy Policy so you understand your rights and how we protect your personal data.
By using this website, you agree to the collection and use of your information as described in this Privacy Policy.
Who We Are
Roof Replacement Costs UK is an online lead generation platform that connects homeowners with independent roofing contractors throughout the United Kingdom.
Our website provides guides, cost information, calculators and educational content to help you better understand roof replacement projects. If you decide to request quotations through our website, we pass your enquiry to suitable roofing contractors so they can contact you directly about your project.
We do not carry out roofing work ourselves and we do not employ the contractors who provide quotations. Each contractor operates independently and is responsible for the services they offer.
Information We Collect
The information we collect depends on how you use our website.
Information You Provide
When you complete a quotation request form, contact us by email or use any other enquiry form on our website, you may provide information including:
- Your name
- Email address
- Telephone number
- Property address
- Postcode
- Details about your roofing project
- Property type
- Any additional comments or information you choose to provide
Providing this information is entirely your choice. However, if you would like us to arrange roofing quotations, we will need enough information to match you with suitable contractors.
Information Collected Automatically
Like most websites, we automatically collect certain technical information when you visit our site.
This may include:
- Your IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on the website
- Date and time of your visit
- Referring website
- General location based on your IP address
This information helps us understand how visitors use our website, improve performance, monitor security and provide a better user experience.
In most cases, this information does not directly identify you.
How We Use Your Information
We use the information we collect to provide our services and improve our website.
Your information may be used to:
- Process your quotation request
- Match you with suitable roofing contractors
- Allow contractors to contact you about your enquiry
- Respond to your questions
- Improve our website and content
- Analyse website performance
- Prevent fraud and misuse
- Maintain website security
- Comply with legal obligations
- Protect our legal rights where necessary
We only use your information for purposes that are relevant to the services we provide.
Sharing Your Information
Protecting your privacy is important to us.
We do not sell your personal information to advertisers, marketing companies or unrelated third parties.
Your information is only shared where it is necessary to provide the services you have requested or where we are legally required to do so.
Sharing Your Information With Roofing Contractors
When you request quotations through Roof Replacement Costs UK, you are asking us to help you find roofing contractors who can provide estimates for your project.
To do this, we share the details you provide with one or more carefully selected roofing contractors covering your area.
The information shared may include:
- Your name
- Telephone number
- Email address
- Property address
- Postcode
- Information about your roofing project
- Any additional comments included in your enquiry
This enables contractors to:
- Contact you regarding your enquiry
- Discuss your project
- Arrange a site visit if required
- Prepare and provide quotations
- Answer any questions you may have
We only share the information necessary to help contractors respond to your request.
Submitting a quotation request does not mean you are required to accept any quotation you receive.
Once your enquiry has been passed to a contractor, they become responsible for how they handle your information. If you decide to use their services, we recommend reviewing their own privacy policy.
Service Providers
Like many online businesses, we use trusted third party companies to help operate our website and deliver our services.
These providers may assist with:
- Website hosting
- Cloud storage
- Website security
- Email delivery
- Spam protection
- Analytics
- Technical support
These companies only receive the information necessary to perform their services on our behalf and are expected to keep your information secure.
Cookies
Our website uses cookies to improve your browsing experience and help us understand how visitors use the site.
Cookies are small text files stored on your device when you visit a website.
Some cookies are essential for the website to function correctly while others help us improve performance and understand how visitors interact with our content.
Cookies may be used to:
- Remember your preferences
- Improve website performance
- Measure visitor numbers
- Analyse website traffic
- Identify technical issues
- Improve website security
You can manage or disable cookies through your web browser settings at any time.
Please note that disabling certain cookies may affect the functionality of some parts of our website.
Website Analytics
We use analytics tools to better understand how visitors use our website.
Analytics information may include:
- Pages viewed
- Time spent on pages
- Navigation between pages
- Device type
- Browser type
- Approximate location
- Website performance information
This information helps us improve our content, identify areas that need attention and provide a better experience for future visitors.
Analytics information is generally collected in an aggregated form and is not used to personally identify individual users.
Marketing Communications
If you contact us directly, we may respond using the contact details you provide.
If you request roofing quotations through our website, the contractors receiving your enquiry may contact you by telephone or email to discuss your project and provide quotations.
We will not sell your personal information for marketing purposes or share it with unrelated businesses simply so they can advertise to you.
Where marketing communications require your consent under applicable law, we will only send them where appropriate permission has been obtained.
You can opt out of marketing communications at any time by following the unsubscribe instructions provided or by contacting the sender directly.
Data Security
We take the security of your personal information seriously and use appropriate technical and organisational measures to help protect it from unauthorised access, loss, misuse, alteration or disclosure.
These measures may include secure website connections, restricted access to personal information, password protection, software updates and routine monitoring of our systems.
While we work hard to keep your information secure, no website, server or method of transmitting information over the internet can be guaranteed to be completely secure. For that reason, we encourage you to take reasonable precautions when sharing personal information online and to avoid sending sensitive information through unsecured methods.
How Long We Keep Your Information
We only keep personal information for as long as it is reasonably necessary to fulfil the purposes outlined in this Privacy Policy.
The length of time your information is retained will depend on factors such as:
- Providing quotation services
- Responding to enquiries
- Meeting legal or regulatory obligations
- Resolving disputes
- Preventing fraud
- Maintaining business records
When your information is no longer required, we will securely delete or anonymise it where appropriate.
International Data Transfers
Some of the companies we use to help operate our website, such as website hosting or cloud service providers, may process or store information outside the United Kingdom.
Where personal information is transferred internationally, we take reasonable steps to ensure appropriate safeguards are in place so your information continues to receive a level of protection consistent with UK data protection law.
Your Rights
If UK data protection law applies to you, you have several rights regarding your personal information.
These include the right to:
- Request access to the personal information we hold about you
- Ask us to correct inaccurate or incomplete information
- Request the deletion of your personal information where applicable
- Ask us to restrict how your information is processed in certain circumstances
- Object to certain types of processing
- Request a copy of your personal information in a portable electronic format where applicable
- Withdraw your consent where processing is based on consent
These rights are not absolute and there may be situations where we are legally required to retain certain information or continue processing it.
If you would like to exercise any of your rights, please contact us using the details below. We may ask you to verify your identity before responding to your request to help protect your information.
Third Party Websites
Our website may include links to other websites, including roofing contractors, manufacturers, suppliers and other useful resources.
Once you leave our website, we have no control over how those websites collect or use your information. Each website operates independently and has its own privacy practices.
We encourage you to read the privacy policy of any website you visit before providing personal information.
Children’s Privacy
Roof Replacement Costs UK is intended for adults seeking information about roof replacement projects and roofing quotations.
Our website is not directed at children under the age of 18 and we do not knowingly collect personal information from children.
If we become aware that a child has provided personal information through our website, we will take reasonable steps to remove it as soon as possible.
If you believe that a child has submitted personal information to us, please contact us so we can investigate the matter.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, legal requirements or the way we process personal information.
Any changes will be published on this page together with the updated revision date.
We encourage you to review this page occasionally so you remain informed about how your information is handled.
Your continued use of our website after changes have been published will constitute your acceptance of the updated Privacy Policy.
Contact Us
If you have any questions about this Privacy Policy, how we collect or use your personal information or would like to exercise your privacy rights, please contact us through our website.
Website: https://www.roofreplacementcosts.co.uk/
Please include enough information in your message for us to identify your enquiry and respond as quickly as possible.
Complaints
If you believe we have not handled your personal information in accordance with applicable data protection law, we would appreciate the opportunity to resolve your concerns first.
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority responsible for upholding information rights and data protection legislation.